SES Water

Water supply arrangements

Company Assets

Number of treatment works

8

Number of service reservoirs 

35

Number of water supply zones

20

Length of mains pipe (km)

3,524km

Population Served

Population Supplied

735,000 

Number of local authorities

16

Water Supplied

Water Supplied (l/day)

171,962,000 

Percentage from surface sources

16%

Percentage of ground sources

84%

Percentage from mixed sources

0%

Area of supply

Kent, Surrey, Sutton, West Sussex

Consumer Contacts

Informing Consumers

Company Figure

Total Number

Rate per 1,000 population

2019

241

0.34

2020

139

0.20

2021

223

0.30

Industry Average

2021

9,913.96

1.22

Acceptability of water to consumers

Company Figure

Total Number

Rate per 1,000 population

2019

343

0.49

2020

420

0.59

2021

460

0.63

Industry Average

2021

2,832.12

1.08

Complaints to the Drinking Water Inspectorate

No consumers of SES Water directly contacted DWI in 2021.

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