South Staffordshire Water plc
Water supply arrangements
Company Assets | |
|---|---|
Number of treatment works | 20 |
Number of service reservoirs | 35 |
Number of water supply zones | 28 |
Length of mains pipe (km) | 6,193km |
Population Served | |
|---|---|
Population Supplied | 1,372,000 |
Number of local authorities | 12 |
Water Supplied | |
|---|---|
Water Supplied (l/day) | 376,720,000 |
Percentage from surface sources | 40.50% |
Percentage of ground sources | 37.90% |
Percentage from mixed sources | 21.60% |
Area of supply
Staffordshire, Worcestershire, Shropshire, Derbyshire and Leicestershire, West Midlands
Consumer Contacts
Informing Consumers
Company Figure | Total Number | Rate per 1,000 population |
|---|---|---|
2019 | 255 | 0.19 |
2020 | 224 | 0.16 |
2021 | 230 | 0.17 |
Industry Average | ||
2021 | 9,913.96 | 1.22 |
Acceptability of water to consumers
Company Figure | Total Number | Rate per 1,000 population |
|---|---|---|
2019 | 1,789 | 1.34 |
2020 | 1548 | 1.14 |
2021 | 1,243 | 0.91 |
Industry Average | ||
2021 | 2,832.12 | 1.08 |
Complaints to the Drinking Water Inspectorate
A total of 1 consumer of South Staffordshire Water plc directly contacted DWI in 2021.