Accessibility statement for the Drinking Water Inspectorate reporting portal (dwi-reporting@defra.gov.uk)

Accessibility statement for the Drinking Water Inspectorate reporting portal (dwi-reporting@defra.gov.uk)

This accessibility statement applies to the Drinking Water Inspectorate website reporting portal at dwi-reporting@defra.gov.uk. 

This website is run by the Drinking Water Inspectorate and is for water companies to make statutory submissions to the Drinking Water Inspectorate. It is not intended to be used by members of the public or anyone outside of the authorised water company personnel.

How accessible this website is

We know some parts of this website are not fully accessible:

  • colours, contrast levels and fonts cannot be easily changed
  • zooming in up to 300% causes text to spill off the screen
  • navigating most of the site using just a keyboard is not possible
  • navigating most of the website using speech recognition software is not possible
  • listening to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) is not possible
  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email dwi.enquiries@defra.gov.uk
  • call 0300 068 6400

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: dwi.enquiries@defra.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

DWI is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed above.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • change colours, contrast levels and fonts cannot be easily changed
  • zooming in up to 300% causes text to spill off the screen
  • navigating most of the site using just a keyboard is not possible
  • navigating most of the website using speech recognition software is not possible
  • listening to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) is not possible
  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader

Disproportionate burden

www.dwi-reporting.defra.gov.uk is portal for authorised water company personnel to upload statutory data to the Drinking Water Inspectorate system. The estimated number of people that will need to use this website is estimated to be <100 in total and approximately less than 20 visits per week. It is not intended for use by the public. The main public facing website of the DWI is at dwi.gov.uk

Content that’s not within the scope of the accessibility regulations

www.dwi-reporting.defra.gov.uk does not contain any content outside the scope of the accessibility regulations.

PDFs and other documents

There are no PDFs or other documents accessed via this site.

What we’re doing to improve accessibility

In order to meet the AA accessibility standards, we need an upgrade to our IT system to allow a modern interface. We have several other IT projects that need to be upgraded serving a larger number of users and these will be prioritised over this site. However, we plan to upgrade this site to meet the AA accessibility standard by 31 December 2024

Preparation of this accessibility statement

This statement was prepared on 12 August 2021. It was last reviewed on 12 August 2021.

This website has not been formally tested against the accessibility standards.

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