Affinity Water
Water supply arrangements
Company Assets | |
|---|---|
Number of treatment works | 92 |
Number of service reservoirs | 157 |
Number of water supply zones | 89 |
Length of mains pipe (km) | 16,800km |
Population Served | |
|---|---|
Population Supplied | 3,797,000 |
Number of local authorities | 41 |
Water Supplied | |
|---|---|
Water Supplied (l/day) | 950,608,000 |
Percentage from surface sources | 40% |
Percentage of ground sources | 55% |
Percentage from mixed sources | 5% |
Area of supply
Barnet, Brent, Buckinghamshire, Central, Bedfordshire, Ealing, Essex, Harrow, Hertfordshire, Hillingdon, Kent, Luton, Surrey, Windsor and Maidenhead
Consumer Contacts
Informing Consumers
Company Figure | Total Number | Rate per 1,000 population |
|---|---|---|
2019 | 961 | 0.25 |
2020 | 897 | 0.24 |
2021 | 900 | 0.24 |
Industry Average | ||
2021 | 9,913.96 | 1.22 |
Acceptability of water to consumers
Company Figure | Total Number | Rate per 1,000 population |
|---|---|---|
2019 | 3,066 | 0.81 |
2020 | 3,319 | 0.88 |
2021 | 3,036 | 0.80 |
Industry Average | ||
2021 | 2,832.12 | 1.08 |
Complaints to the Drinking Water Inspectorate
A total of 1 consumer of Affinity Water directly contacted the DWI in 2021.