Learn more about your water
Advice for finding a plumber
Algae and Cyanobacteria in water
Animals in drinking water
Bills and compensation
The Drinking Water Inspectorate is not able to deal with billing or compensation issues. You should contact your water company in the first instance. If they are unable to resolve the matter, you should contact the CCW.
Blue or brightly coloured water
Boil water notice
Bottled water
Brown, black or orange water
Chlorine
CoViD-19 and Drinking Water
Cryptosporidium and cryptosporidiosis
Discoloured water/Particles in drinking water
Drinking water standards and regulations
Drought
Endocrine disrupters
Flooding
Fluoride
Graphene Oxide
Illness
Improvement programmes – work going on to improve your water supply
Lead
Legal Instruments
Nickel
Nitrate
Pesticides
Petrol
PFAS
Pharmaceuticals
Private water supplies
River and sea water
The DWI is not able to deal with matters relating to river and sea water. All enquiries should be directed to the Environment Agency using the contact details here.
