• Improvements at a large supply (Regulation 9)

  Introduction This case study concerns a large spring fed supply, which is provided as part of a commercial activity. This feeds a village with a resident population of 200 which increases by 499 when a private party venue uses the supply. The source comprises several springs with collection chambers of differing construction materials, conditions. All […]
• Discovery of an onward distribution private water supply during CoViD-19 pandemic restrictions (Regulation 8)

  Introduction Private distribution supplies (regulation 8) are a water supply that is provided by a water company and then further distributed by the account holder to a third party on separately owned land, who are not water company customers. These were first included in the private water supplies regulations in 2010. Prior to this time […]
• An established private water supply discovered during CoViD-19 pandemic “Lockdown” restrictions

  Introduction This case study concerns a large, commercial and public use supply in the north of England, which until April of 2020, was not known to the local authority. The supply is a spring source which feeds several properties one of which belongs to the owner and at least one which is rented together with […]
• An established private water supply discovered during CoViD-19 pandemic “Lockdown” restrictions

  Introduction This case study concerns a large, commercial and public use supply in the north of England, which until April of 2020, was not known to the local authority. The supply is a spring source which feeds several properties one of which belongs to the owner and at least one which is rented together with […]

  • Ref: 2020/04
• Multiple uses of a private water supply

  Private water supplies can be used for several purposes, but they do not always fall within scope of the regulations. This case study shows just such an example at an historic water supply where the water was being used for a diverse range of uses in different buildings and the difficulties that local authorities sometimes […]

  • Ref: 2019/03
• Establishing what constitutes a private water supply

  This case study also highlights a further example of a water company and local authority cooperation. Private and public water supplies can sometimes be very difficult to differentiate and therefore resolve. Where there are added complexities then it is not unusual for the Inspectorate to provide additional advice. One such case arose in March 2019 […]

  • Ref: 2019/02
• Classification of an Historic Private Water Supply

  This case study relates to a supply of water that is derived from an historic holy well which is a scheduled grade 1 historic monument. The earliest confirmed record of the site dates to 1138, although it is believed to be much older. It is steeped in legend and tells of a spring that arose […]

  • Ref: 2019/05
• Regulation 9 Supply Undertaking Maintenance

  This case study involves a Regulation 9 supply in the south of England which feeds a large city department store. The store comprises several restaurants and multiple points where customers and staff can consume the water. The supply consists of three abstraction boreholes and the water is treated by a sand filtration system, reverse osmosis […]

  • Ref: 2019/04
• Rainwater harvesting private water supply

  This case study concerns a private supply which uses rainwater as the source. The supply feeds an ‘off grid’ eco centre, which is used as an educational centre and hosts events such as weddings. The supply is classed as a Regulation 9 supply as the centre is used by members of the public. A rainwater […]

  • Ref: 2018/01
• Prosecution for non-compliance of Regulation 18 Notice

  This case study concerns a supply to a salad growing nursery in the south east of England. This is one of a number of such nurseries, which formed the basis of previous case studies in the Chief Inspector’s reports of 2015 and 2016, which detailed the wider issues and associated disputes between the parties concerned. […]

  • Ref: 2018/02
• Long standing water quality contamination

  In October 2018, Inspectors met with representatives from a local authority in North Wales to provide advice in relation to mitigating some long-standing water quality risks associated with a Regulation 9 private supply in their area. This supply is derived from a stream, located about a mile from the properties supplied and had a history, […]

  • Ref: 2018/05
• Section 80 Notice appeal

  In March 2018, a rural community in south west England, which is supplied by a Regulation 9 private water supply, experienced a loss of water and periods of insufficiency. The source of the supply is a spring supply that passes through an Ultra Violet (UV) disinfection unit before serving approximately 14 properties. The supply was […]

  • Ref: 2018/06