Severn Trent Water plc
Water supply arrangements
Company Assets | |
|---|---|
Number of treatment works | 135 |
Number of service reservoirs | 461 |
Number of water supply zones | 208 |
Length of mains pipe (km) | 47,354km |
Population Served | |
|---|---|
Population Supplied | 8,483,347 |
Number of local authorities | 71 |
Water Supplied | |
|---|---|
Water Supplied (l/day) | 1,658,880,000 |
Percentage from surface sources | 65.80% |
Percentage of ground sources | 37.10% |
Percentage from mixed sources | 2.50% |
Area of supply
Cheshire, Derbyshire, Nottinghamshire, Leicestershire, Warwickshire, Gloucestershire, Worcestershire, Shropshire, Staffordshire, West Midlands
Consumer Contacts
Informing Consumers
Company Figure | Total Number | Rate per 1,000 population |
|---|---|---|
2019 | 1,776 | 0.23 |
2020 | 1,166 | 0.14 |
2021 | 1,100 | 0.13 |
Industry Average | ||
2021 | 9,913.96 | 1.22 |
Acceptability of water to consumers
Company Figure | Total Number | Rate per 1,000 population |
|---|---|---|
2019 | 10,984 | 1.40 |
2020 | 9,981 | 1.19 |
2021 | 8,697 | 1.02 |
Industry Average | ||
2021 | 2,832.12 | 1.08 |
Complaints to the Drinking Water Inspectorate
A total of 5 consumers of Severn Trent Water plc directly contacted DWI in 2021.